Update[2nd Mar]: Just had a wonderful dinner experience on the Flyer last week. Excellent service recovery. Very impressed with their standard now. Read Post Here.
Update[5th Jan, 6.45pm]: Just got a response from them. They apologised for the service lack and made a very magnanimous gesture to have their guest chef serve a special menu just for my BF and myself in a private capsule.
However, since Mark will be going to the UK for a couple of weeks, we won't be able to do so until next month. Will update you guys on my sky dining experience (if we do indeed go for it) next month.
----------------------------
How did I spend my New Year's eve?
Well... had dinner on the Singapore flyer... but it was CRAP. (Tell you more about it later). I got my dress for just $10 at a Cotton On sale : ) . I bought the exact same one for my friend N, and she wore it on NYE too lol.
It takes 30 minutes for one rotation on the flyer. Our dinner had 2 rotations, the first rotation we had a starter and the next rotation we were served our main course. 
Each dining capsule had 5 tables. I found the setting ok, spacious enough, and the views were great.
This is my pissed off face. lol. Cos many crap things happened and the FINE dining experienced we were promised, wasn't that fine afterall. The bruchetta thingy was stale tasting, food was cold, and service not that great. More of that at end of this post.
Update[5th Jan, 6.45pm]: Just got a response from them. They apologised for the service lack and made a very magnanimous gesture to have their guest chef serve a special menu just for my BF and myself in a private capsule.
However, since Mark will be going to the UK for a couple of weeks, we won't be able to do so until next month. Will update you guys on my sky dining experience (if we do indeed go for it) next month.
----------------------------
How did I spend my New Year's eve?
Well... had dinner on the Singapore flyer... but it was CRAP. (Tell you more about it later). I got my dress for just $10 at a Cotton On sale : ) . I bought the exact same one for my friend N, and she wore it on NYE too lol.
It takes 30 minutes for one rotation on the flyer. Our dinner had 2 rotations, the first rotation we had a starter and the next rotation we were served our main course. Each dining capsule had 5 tables. I found the setting ok, spacious enough, and the views were great.
This is my pissed off face. lol. Cos many crap things happened and the FINE dining experienced we were promised, wasn't that fine afterall. The bruchetta thingy was stale tasting, food was cold, and service not that great. More of that at end of this post.
But all was not lost. We made our way to the Loof (Odeon Towers) after the Flyer, and we had our countdown there instead.
-------------------------
-------------------------
Comments
I was on their sky dining once when they just started. The service was pretty good. Hope this is just an isolated case.
I had sky dining experience before @ d cable car and it was nice and food was beautiful. Everything was romantic. Sorry abt ur experience, hope they r able to offer some sort of compensation.
-Renee
Do post their reply when you get it, I am interested to hear their explanation and what they will do to rectify the situation.
The complaint letter was well written & I do agreed that you shld write to the forum page as well. At least more ppl will be awared! I do hope more guests that nite will follow suit on the complain, just cant let such service affect Singapore's image!
well at least the count down brought a big smile on yr face : )
But still hot!!
Jyoan- I've looked at cable car dining before, and found the set up not so desirable.. like crampt looking. but i am sure the views were excellent!
@anon8.43 - eeks!
Usual issue in Singapore nowadays... I cut down on even food hence. Which means nothing much to spend on really.
It's nice the Flyer ain't threatening to sue you... LOL~
Why would the flyer sue Holly Jean anyway? Because she said she didn't get what she paid for and that the marketing is deceptive?
It's true what!
Think before you speak Scope!
Anyway, I think her husband is a lawyer anyway.
Perhaps you should highlight this expensive and unpleasant experience to the Singapore Tourism Board instead of the flyer's management.
This certainly examplifies what we can look forward to when the IR opens.
An Indonesian woman was sued by the hospital because she complained about its service! It was in the news!
And the statement by Scope was clearly a reference to that!!!!!!